Short answer. Facebook account suspended confirm identity means the suspension screen wants an identity check from you, inside Facebook. Complete it there. Screenshot the suspension. Appeal from that prompt. Do not email your ID to anyone.
Facebook account suspended confirm identity is the suspension that will not move until you prove the profile is yours. Do that proof inside Facebook. Then make sure the appeal itself is submitted, not only the selfie.
Log in on a device you have used before. Screenshot the suspension and the identity step. Complete the video or the ID upload in the product. One face, readable document, no one else in the frame. Instagram selfie video verification is the same idea on Instagram. We do not want the files in our chat.
If the account stays suspended after the check, use the appeal prompt on the suspension. The full split is Facebook account disabled. A lock that is not a suspension is Facebook account locked. A checkpoint is Facebook checkpoint.
Send the name on the profile and the screenshots. We file through Meta’s own official channels, open support chats, send follow-up emails, and push the case hard until it gets looked at. It takes a few days. Start a case on the contact page. How it works is the three steps. We never ask for your password.
The suspension flow wants to see that the profile belongs to you. The check is on the screen: a selfie, an ID, or both, inside Facebook.
Screenshot the screen you have now. If the appeal button is still there, the appeal is the next step. Send us both shots.
No. The face and the ID check belong to the account owner, in the app. We never ask for the ID or the password.
A checkpoint is a login hold. A suspension that asks for identity is this page. Read the headline and follow that one.
