An Instagram username changed by a hacker means someone with access renamed the profile. Your photos may still be there under a handle you do not recognize, or the login may already be a disable screen. Treat it as a hack first, and as a ban if the notice says so.
Lock the email, then document the old name
Change the password on the email you used for Instagram, on a device you trust. Search for mail from [email protected]. If they wrote that the email or username changed, use the secure link in that message. The email-change page is Instagram hacked email changed. The wider hack steps are Instagram hacked recover.
Write down the old @ name. Save any screenshot, story reply, or email that shows it. Ask one friend for a photo of the old profile if you have none. That record is what you show when the form asks who the account belongs to.
If you can still get in, set a new Instagram password, remove unknown sessions, and check the email and phone on the profile. If you cannot get in, use Instagram’s hacked-account help on a familiar device. If you also lost the inbox and the phone, use Lost access to email and phone on Instagram.
We appeal the account. We do not sell the name.
A disable on top of the rename is appealed from the notice. See Instagram account disabled: how to get it back. We do not buy the old username from someone else, and we do not hand you a different profile that happens to wear the name.
Send the old username, the new one if you know it, and the screenshots. We file through Meta’s own official channels. It takes a few days. Start a case on the contact page. How it works is the three steps. We never ask for your password.
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