Short answer. Agency ad account recovery starts with the client's ad account name, a screenshot of the notice, and a note that the client authorized you. The client stays the owner. We never ask for their password. The review is filed through Meta's official channels. We do not stop at one appeal. If Meta ignores it, or the ban gives no reason, we send a formal legal notice and bring in lawyers.
Agency ad account recovery is the same official review, with a clear line about who is allowed to speak for the account. You send the ad account name, the Page or Instagram profile it spends for, and a screenshot of the disable or restriction. The client, or an admin they name, confirms the case. Nobody sends a password.
If you are an advertiser and not an admin, the review request in Account Quality still has to come from an admin. Put that person on the thread. The screen you are reading is Meta Account Quality. The appeal shape is ad account policy violation appeal. A full disable is Facebook ad account disabled. If a partner removed the client, use Business Manager hacked.
We file through Meta’s own official channels, open support chats, and send follow-up emails. It takes a few days. Start on the contact page. Say “agency” in the first line and name the client account. We never ask for your password.
One appeal is not the job. We file through Meta’s official channels, open support chats, and send follow-up emails. If Meta ignores the appeal, or bans the account with no reason, we send a formal legal notice and bring in lawyers. It takes a few days. We never ask for your password.
Yes. We work from the ad account name and the screenshot. The client confirms they want the case.
One case per disabled or restricted ad account: the name, the notice, and who the admin is.
That is a hacked access case. Send the screenshot that shows the admin change.
It takes a few days. 100% refund if we can't get your account back.
